Returns Policy
Last updated: February 2026
Returns & Refunds
Returns accepted within 30 days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at hello@caphexhouse.com with photos of the issue. We will work with you to resolve the situation.
Shipping Issues
If your package is lost or significantly delayed in transit, please contact us and we will investigate with Standard Shipping. We are not responsible for delays caused by the carrier, but we will do our best to help resolve the issue.
Need help with an order?
Contact us at hello@caphexhouse.com
Cà Phê X House reserves the right to update this Returns Policy at any time. Changes will be effective immediately upon posting to this page.